StarGames Casino

BeeJack
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StarGames Casino uses its own proprietary software in combination with the Greentube software. Its sign-up bonus is decent and its loyalty scheme is quite outstanding. The game selection is rather impressive too.

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Brand Summary

Name:
StarGames Casino
Web address:
www.stargames.com
Refer friend:
€10
Payouts:
96.22%
Software:
GreenTube
Operator:
Europe Entertainment Ltd
Established:
2008
Country:
Malta
Support:
support@stargames.com
Currencies:
EUR, GBP, USD
Languages:
English, Nederlands, Deutsch, Française, Spanish, Italian, Danish, Hungarian, Polish, Norwegian, Slovenia, Portuguese, Swedish, Türkçe, ελληνικά, Hrvatski, Čeština

About StarGames Casino

The company behind StarGames Casino is Europe Entertainment Ltd. Based in Malta, the online casino is licensed by the Lotteries and Gaming authority of Malta and as such, the site is the possessor of an EU license. The interesting thing about StarGames Casino is that it’s partly powered by software created in-house, and party by Greentube.
The games at StarGames Casino will therefore be slightly different than the usual serving of Microgaming and Playtech games that pretty much every online casino boasts. It is certainly a refreshing thing to feast your eyes on something different for a change. StarGames Casino games are visually impressive and the play experience they offer is top notch as well. Players should take the software for a play-money spin before they open a real money account at StarGames Casino. Games can be accessed directly from the site once the real money account has been created. StarGames Casino is obviously European-oriented: the software supports no fewer than 17 regional languages. Unfortunately, no US players are accepted at StarGames Casino.

StarGames Casino Software and Graphics

Account creation at StarGames Casino is as easy as 1-2-3. The form one needs to fill out upon registration is extremely brief so you’ll be ready to play in about 30 seconds. It is recommended that you first play for stars (play money) to see whether or not you like the setup. The bottom line is that there’s nothing about the software not to like. The graphics are definitely different from other online casinos’ but that doesn’t mean they’re worse. Taking the various slots for a spin is almost as enjoyable in the play money section as it is in the real money one. The roulette looks different from just about every other virtual roulette table we’ve ever seen but it’s great nonetheless. The best thing about the casino is there’s no lollygagging once one is signed in. The games can all be reached directly from the site and as soon as one clicks on the table game or slot of his/her choice, the game loads in a few blinks of an eye. Everything is fast and extremely stable. The sounds effects are great too, from the bleeps and clings of slot machines to the soothing, thematically perfect music which associates the roulette. Each game has a lobby of its own, where there are several tables featured. At some of these tables, there are people playing already. Those tables can only be viewed in spectator mode. The tables which are free can be accessed the same way. In the lobby, the available tables show stats regarding the amount of money recently lost/won at them. From a strategy perspective, that information doesn’t carry any significance, but most gamblers still like to gain a little bit of extra insight.

StarGames Casino Sign-Up Bonus

StarGames Casino’s new players are greeted with a 100% match bonus on their first deposits, up to a maximum of €200. The way to redeem the sign-up bonus is to play in real money games and – much like in online poker - to generate bonus points in the form of rake.
There are several player status levels, of which Bronze is the base level. All players start out on bronze level. As they earn player points they can gradually fight their way up the ladder through Silver, Gold and Platinum levels, all the way to the top Diamond level. The higher players are on the VIP ladder, the easier it is for them to generate bonus points. To determine a player’s VIP level, his monthly bonus point production is used.
What’s the bonus point earning rate? For every € generated in rake, players pick up 200 Bonus points. The amount of the rake players generate depends on several factors like the stakes and the type of games played. Additional bonus points can be earned through tournament play. Every € paid out in tournament fees is worth 200 bonus points. Games played for bonus money do not qualify towards bonus point earning.
In the casino (there’s more to StarGames than just the casino, they have poker and bingo as well) every €2 wagered is worth 1 Bonus point. Slot machines are an exception: they award players a bonus point for every €0.4 wagered.

Promotions

As far as promotions go, StarGames Casino doesn’t seem to be particularly generous, or keen on advertising any promotions on its site. All new players are fully entitled to receive the sign-up bonus described above, as well as many other bonuses, details of which we haven’t really been able to uncover though. The casino accepts deposits in a whole bunch of different currencies, making it easy for players all over Europe and the world to deposit and play. The accepted deposit and supported withdrawal options are also numerous.
The above described bonus-point based loyalty scheme is a great way for players to wring out additional value from the games.

Games

The game selection at StarGames Casino is impressive. It may not be quite as generous as that of some of the mainstream software providers, but it’s certainly not lacking in any way. There are countless slots, some of them more graphically impressive than the others. There are all sorts of tables games too like roulette, baccarat, blackjack, Lady Luck and multi-ball roulette. One interesting thing about the roulette is that they only seem to feature the European variant (the one with a single green “0” pocket on the wheel – on which the house edge is smaller, which is great). As far as video poker goes, they have Joker Wild, Deuces Wild and Jacks or Better. There’s nothing particularly fancy about any of the games featured at StarGames Casino. They’re all pretty basic yet they’re all extremely attractive graphically as well as gameplay-wise. The software does a great job of conveying a real casino atmosphere.

Casino Payouts

Players can withdraw money from StarGames Casino a maximum of two times each month. The minimum on the requested amount has to be €15. The site will charge a €1 fee for every withdrawal.
The company reserves the right to verify each payout and to retain the money in case any doubt emerges about its validity. The maximum accepted value of a player account is €3k. Casino payouts are only made into accounts registered in the player’s name. Any commissions incurred on account of the transaction are supported by the player.
The company is subject to Maltese law in respect to money laundering and the prevention of terrorism funding, so it has the obligation to retain and report transfers suspected of any such involvement. Needless to say, the name on the real money account and the account into which the withdrawal is made has to be the same.

Deposit and Withdrawal Methods

StarCasino prides itself on the number of different currencies it accepts and the selection of deposit and payout options it supports. MasterCard and VISA are accepted for deposits as well as withdrawals, together with a bunch of online payment solutions like Neteller and Ukash, PaysafeCard and Skrill (known in the past as MoneyBookers) which are also among the more popular methods used by StarCasino players.

Security

As far as security goes, StarGames Casino features state of the art encryption protection for its financial transfers which is as good as the encryption used by the banking industry for online operations. As far as players’ data is concerned: StarGames Casino operates under the Data Protection Act of 2001, a Maltese law which allows it to share player data with its subsidiaries, associates and affiliates. By registering an account, players will automatically agree that their personal information may be retained and used even after the deletion of their accounts.

Languages

StarGames Casino is available in no fewer than 17 languages. They support English, Croatian, Turkish, Danish, German, Spanish, Greek, French, Italian, Hungarian, Czech, Norwegian, Dutch, Swedish, Slovenian, Portuguese and Polish – quite an impressive list indeed.

Unique Features

Nowadays, trustworthy online casinos using proprietary software are few and far between, and that’s exactly what StarGames Casino is. That in itself qualifies as a unique feature. Those who are tired of the Microgaming and Playtech games will indeed find the StarGames games refreshing and interesting – at least before the novelty-factor wears out. The loyalty system offered by the site is also quite unique, although it is hardly original.

Gaming Policy

StarGames Casino aims to attract players through its maximum fairness policy. The site offers great security and it guarantees all its games are 100% fair and impartial. The StarGames marketing approach also includes the providing of high quality entertainment in the form of graphically attractive online casino games, and the continued improvement and expansion of the game selection. The site aims to interact with its players on a regular basis, but there’s great focus on making sure that players interact with other players too.

Customer Support

StarGames support is knowledgeable and efficient in solving players’ problems. Support can be reached through email 24/7 and response times are more than decent. Those with problems that require urgent attention can also call. There are German, Austrian and Swiss phone numbers provided, as well as an international one. Bear in mind though: none of these numbers are toll-free.

Reputation

StarGames Casino enjoys a stellar reputation. Licensed by the LGA (the Lotteries and Gaming Authority of Malta) and regularly audited by independent, specialized third-party entities, the site carries a VeriSign seal as well.